RAVES FOR SCHOOLS
Parents and teachers can't be with kids all the time, but we can teach them safe strategies for loads of situations.

The RAVES program provides safe strategies for both primary schools and high schools to tackle aggressive and sensitive situations such as: playground bullying, grooming, attempted abductions all the way to healthy outlets for big emotions.  

RAVES is age appropriate and skill specific and caters for A.S.D. kids and varying levels of mobility.

RAVES provides positive programming to achieve emotional resilience, self esteem and social conscience.  Because both 

B-RAVE KIDS 3-10 years learn  self defence essentials:
  • What to do if grabbed by a stranger?
  • What to do if locked in a car boot?
  • What to do if someone hurts your friend?
  • What if someone you know is hurting you?
  • And other cool BRAVE KIDS stuff.

RAVES responses for TEENS:
  • Understanding how the brain works when under stress.
  • Recognising punching and kicking aren't the best option.
  • Developing habit sentences for safe boundary setting.
  • Defences against weapon attacks and a teen specific strategies for sexual assault and consent issues.
  • Targeting weakness and break free sequences.
  • Personal protection online, at home and outdoors.​
raves practical self defence FOR WORKPLACES
​Do you want your staff to have easy to remember self defence skills to keep themselves safe before, during and after work?  Below is a delicious menu of our world class defensive measures and approximate session timings.

Self defence menu:
  • Rules of self defence and criminal code right to defence (essential 10 mins).
  • Vocalisation (essential 5 mins).
  • Strangulation (10 minutes).
  • Rear attack (10 mins).
  • Front attack/ being dragged (10 mins).
  • Thrown to ground/ sexual assault (15-20 mins).
  • Car abduction (10 mins). 
  •  Defence against weapons (20 mins).
  • Developing safe habit sentences to 'forget the fear' (20 mins)

Previous martial arts experience or advanced physical strength or fitness are not required.  This session is safe for everyone.  The physical defence tools are just one part of the strategy and are designed to be remembered quickly and instinctively in a crisis situation and are designed to empower the aged, women, teens, and persons with disabilities.
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RAVES VIOLENCE PREVENTION AND WORKPLACE DE-ESCALATION
Give your team the confidence and safe strategies to deal with escalating situations:

  • Identify aggressive behaviours and why they may occur in a workplace or clinical setting.
  • Consider measured or learned responses, as opposed to a defensive reaction, to defuse a potentially threatening situation (mindfulness tools).
  • Consider the step-by-step process of isolation, delay, communication, and delegation as a circular de-escalation strategy in conflict and aggression.
  • Discuss communication tools and techniques to create a non-threatening environment.
  • Remove communication barriers (such as passive aggression) and develop active listening tools.
  • Ask two simple questions to decide when to confront, and when to retreat.
  • Consider advanced communication techniques such as ‘verbalising the implied’, 'distraction and delay', ‘negotiation’, and ‘confrontation’.
  • Develop 'habit sentences' as a controlled response strategy.
  • Continually prioritise your mental health by identifying and addressing stressors triggered by conflict in the workplace.
  • Summarise with 7 simple hacks that you will remember in even the most stressful conflict situation.
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RAVES CUSTOMER CALL CENTRE DE-ESCALATION HACKS
Just like road rage, people seem to be a lot braver when they are behind the wheel, or yelling at you on the phone... even when you are trying to help, and probably bursting for a toilet break.  This course is designed for the largest growing workplace - call centres and customer intakes - and give some simple tools to understanding our brain, the responses of our clients, and redirecting our reactions to enable safer, more controlled responses.  These strategies will transfer seamlessly to high stress personal situations and professional confrontations.  Because we know that when you are happy at home, and feeling supported in your workplace then stress will decline and personal satisfaction will increase.  And this is what we want for you, because everyone deserves to feel safe.
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These are some of the learning outcomes that Call Centre Hacks aims to provide in a two hour professional learning blitz:
  • Identify aggressive client phone behaviours and why they are increasing in our post-covid call centre environments.
  • Consider how our brain works when on the phone:
  • Why we relive uncomfortable conversations at 2am in the morning?
  • How we might use this knowledge to diffuse aggressive clients.
  • How to recognise and reprogram destructive self-talk?
  • Workshop four (4) customer service techniques and discuss the most relevant in your call taking environment.
  • Consider the step-by-step process of isolation, delay, communication, and delegation as a circular de-escalation strategy in call taking.
  • Discuss communication tools and techniques to create a non-threatening environment.
  • Remove communication barriers (such as passive aggression) and develop active listening tools.
  • Ask two simple questions to decide when to continue, and when to disengage from the call and escalate safety responses.
  • Consider advanced communication techniques such as ‘verbalising the implied’, 'distraction and delay', ‘negotiation’, and ‘confrontation’.
  • Develop 'habit sentences' as a controlled response strategy.
  • Continually prioritise your mental health by identifying and addressing stressors triggered by conflict in the workplace.
  • Summarise with 7 simple hacks that you will remember in even the most stressful conversations.​
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RAVES Safe WorkplaCE Visitations
​​Keep your team safe when they visit clients and stakeholders:
  • Conduct pre-interview environmental and client scanning processes.
  • The development of workplace relevant client checklists.
  • Consideration of client mental health and disabilities.
  • The use of verbal and non-verbal questions to de-escalate conflict situations.
  • The lawful consideration of self defence and responsible responses to aggressive behaviours.
  • Practical application of the RAVES self defence drills to workplace scenarios.
  • Practical application of self defence and vocalisation drills for employees with disabilities.
  • Improve and standardise workplace incident reporting and communication.
  • Understanding the importance of employee mental health and peer support.
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Erin Cash RAVES FOUNDER ​& DIRECTOR

RAVES Small Group North Brisbane Event 

Ages 10 -100
RAVES Self defence is a 1.5 hour  fun, practical course that will teach you the ABC's of self defence and self awareness in crisis situations.  Erin will teach you verbal boundaries and easy to remember skills that all ages and all levels of mobility can use safely and effectively.  RAVES is for the whole family.  
​No martial arts experience is necessary!